- Unlimited access
- for 3 help desk agents
- Select plan
There are two types of users. An end user is a user who can submit work order or help desk ticket. And an help desk agent user is who has the right to process work orders. Our billing plan is based on how many help desk agent users. For example, basic plan supports up to 3 agent users. Each agent user comes with free 100 end users.
We want you to experience SupportIsland fully before you make a purchase. That's why we offer you a free trial with full functionality for one month. No credit card required with free trial. And you can cancel your payment plan at any time, no question asked.
For enterprise with more than 30 help desk agents, we want provide you maximum benefit of SupportIsand and platinum level support to cater to your specific needs such as integration with 3rd party software you use. Please Contact Us and we look forward to talking to you.
SupportIsland stores your data in secure, full redundant data center which has passed third-party audits and certifications, including annual SAS 70 Type II audits. The SAS70 Type II audit has evolved into the SSAE 16 Type II attestation and its international counterpart, ISAE 3402 Type II.